Privacy Policy

At Paradise ISP, protecting our customers’ privacy is a top priority, and we’re devoted to upholding h3 and meaningful privacy protections. We understand that maintaining the privacy of your information is a big responsibility, and we appreciate your faith in us.
Our Privacy Policy is intended to tell you about the information we collect, how we use it, and your choices about how we use it.
All website visitors, app users, customers, buyers, and users are subject to this policy (collectively called as “Users”). Furthermore, this Privacy Policy applies to all Paradise ISP products and services. You fully consent to our collection, storage, use, and dissemination of your personal information as indicated in this Privacy Policy by accepting the Privacy Policy and the Terms & Conditions during registration.

The data we collect and how we use it

When you communicate with us or use our products, services, or websites, we collect information about you. This information includes your name and contact information, photos, voice recordings or prints, the reason you contacted us, and payment information. We gather call records, websites visited, and network traffic data, as well as product and device-specific information and identifiers, and service options you select. Information on usage and other relevant topics. We use this information to create, monitor, and maintain your account and billing records; assess credit and payment risk; provide account-related services; deliver and maintain your products and services; assist you with service-related issues or questions; manage and protect our networks, services, and users from fraudulent, abusive, or unlawful uses; help us improve our services and research and develop new products and services; authenticate you; and determine your eligibility. We may monitor or record your interactions with us or keep a record of the transaction to help us train workers and better serve you. To improve your or our service levels and products, we may automatically evaluate and monitor network performance and the performance of your connections. If you contact us for service support, we may additionally have access to information about your computer or other device settings in order to give personalized technical support or to install specific programs or services that you use or that are required by the applications or services you use. We may collect information about your user identifier, password, and secret questions and answers when you create an online account or register on our sites or apps. When you sign in, we use this information to verify your identity.

Third-party advertisers may use or send information to you

Paradise ISP receives information from third parties, such as companies that collect demographic and interest data from consumers. We use this information, along with other information, to target marketing offers that are more likely to be of interest to you, as well as to assist us in better analyzing customer data for various purposes.
We may also receive contact information and other marketing lead information from third parties, such as website “refer-a-friend” choices or social media platforms, and combine it with other information in order to contact you or send you marketing offers.

Information shared

Paradise ISP employs vendors and partners for a variety of business purposes, including assisting us in offering, providing, repairing, restoring, and billing for the services we provide. When it is required for vendors and partners to execute work on our behalf, we share information with them. For example, we may give our payment processing business your credit card information and billing address exclusively for the purpose of processing payment for a transaction you have requested. We demand that these suppliers and partners keep the consumer information we give them safe and only use it for the purposes for which it was given. These suppliers and partners are not permitted to utilize this information for their own marketing objectives. Paradise ISP may also share certain information with other parties, such as to aid in the delivery of advertising campaigns or the preparation and distribution of aggregate reports. In certain cases, we may release information that personally identifies our customers or identifies customer devices, such as:
  • To obey lawful legal process, such as subpoenas, court orders, or search warrants, as well as other legal requirements;
  • To safeguard our rights and property, as well as the safety of our customers and staff;
  • To protect our network, services, devices, and users from fraudulent, malicious, abusive, unauthorized, or unlawful use of or subscription to our products and services; to protect our network, services, devices, and users from fraudulent, malicious, abusive, unauthorized, or unlawful use of or subscription to our products and services; and to protect our network, services, devices, and users from such use;
  • In court, administrative proceedings, and elsewhere, to advance or defend complaints or legal claims;
  • You have given permission for a third-party to validate your account information.
  • To auditors and regulators from the outside; or With your permission.
When you purchase services supplied jointly by Paradise ISP and one of our partners, both Paradise ISP and the partner providing your service may obtain your personal information. You should also evaluate the privacy policies of the partner company for these jointly offered services, as they may differ from the practices stated here.

Data retention and security

Paradise ISP has implemented technical, administrative, and physical precautions to help secure customer information from unauthorized access, use, or disclosure. Employees are educated on the importance of privacy protection as well as the proper access to, use, and disclosure of customer data. Access to sensitive personally identifiable information is restricted to those with a business need for it, according to our procedures and rules. Personal information and other sensitive data are kept only for as long as they are required for business, accounting, tax, or legal purposes. Although we make every effort to protect the personal information we collect and keep, no program is completely secure, and we cannot guarantee that our protections will prevent every unauthorized access, use, or disclosure of personal information. Please email us at if you become aware of a security issue. We’ll work with you to solve any issues.

Getting access to and modifying your data

Call a customer service person to address mistakes in your information, or log into your online account and update your information.

Modifications to the Privacy Policy

We reserve the right to make changes to this privacy policy. If Carnival chooses to use or disclose information that identifies you as an individual in a manner that is materially different from that stated in our policy at the time we collected that information from you, we will provide you with an appropriate means to opt out of such use or disclosure.

Please get in touch with us

You may contact us at or Awal Centre (11th Floor), 34, Kemal Ataturk Avenue, Dhaka- 1213 if you have any questions, complaints or ideas about our Privacy Policy or our privacy practices.